Privacy Policy


This Cookies and Privacy Policy establishes the terms and conditions under which Clínica do Poder José Pereira da Silva, Lda., (hereinafter, “Clínica do Poder”), with registered office at Rua Virgílio Correia, n.º 15 C, 1600-219, Lisbon, data manager, treats the personal data made available to us by the user within the scope of the use of the Internet site (hereinafter, “Internet site”).

Clínica do Poder recognizes the importance of protecting your personal data, whatever its nature. For this reason, we have developed a set of security measures aimed at protecting your data. Personal data relating to minors under the age of 18 will not be considered, nor will any request be recognized, made by them online. By submitting requests for proposals, the user expressly guarantees the Clínica do Poder his/her consent to use his/her personal data and address, as well as the data relating to his/her requests for consultations or information. These data will be stored and processed by computer, and may be used for communication purposes that reinforce and personalize the offer of the Power’s Clinic. The personal data of the users/customers of this website will be treated in accordance with the law, regulations in force and the CNPD.


You have the right to the protection of your personal data.

The Clinic of Power respects the right of users to information about the collection and processing of their personal data.

The Clinic of Power, as the controller of personal data, determines the purposes and means by which your personal data are processed, including all security measures. The Power Clinic ensures that personal data is processed in a correct and lawful manner and in accordance with good practice.

We apply the principle of strict necessity when processing data that can identify you personally, directly or indirectly. For this reason, this website is designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed. We do not reveal your identity when the purpose for which your personal data are being processed can be obtained through anonymous information.
This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you have any questions regarding our privacy practices and this Privacy Policy you can ask us at


The Power Clinic is responsible for the Collection, Processing and Use of your Personal Data, in the context of its activity. To proceed with your Change/Correction, Deletion, Portability or Remove your Consent, you may contact the Data Protection Officer through the email:


Your personal data are collected and processed by the Power Clinic only for purposes strictly related to the Clinic’s corporate purpose. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) To establish telephone contacts for the purpose of clarifying queries, or to make appointments.

b) When sending proposals or making appointments, you may receive messages by e-mail or any other equivalent automatic electronic means (such as SMS).

The Power Clinic will collect your personal data, usually by electronic means, however, in certain circumstances, paper means may be used (for example, when the processing of your personal data is necessary for the prevention of fraud against us).

Your personal data is stored in a way that allows the Clinic of the Power to identify you in the period in which it is strictly necessary to treat and collect the same data, except in the cases expressly provided herein, everything else complies with applicable laws.

Please communicate any changes concerning your personal data to the following e-mail address:, in order to ensure that your personal data is always up-to-date.

Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent.

In addition, your personal data may be communicated to the police or judicial authorities in accordance with applicable laws and regulations and at the formal request of the authorities for the purpose of preventing fraud against us (anti-fraud services).

The Power Clinic may have access to personal data of third parties that are disclosed by the users of this website, for example when the person requesting a consultation does not formally represent the entity to whom it is addressed.

In all cases where you have to disclose third party information, you must obtain their consent before providing us with your personal data and inform them of our Privacy Policy. You are solely responsible for the disclosure of third party information and data, as well as any other illegal and incompatible use of such data, if you have not been given your consent.

In any case involving the disclosure of sensitive/confidential data to the Power Clinic, the user will be the sole person responsible for the illegal disclosure and use of such data by third parties.


4.1 Except as provided in the following point 4.2, the personal data we ask you to provide to us, including your name, e-mail address, and telephone number, is necessary for the processing of your request in order to comply with obligations under applicable laws and regulations or to provide other services provided on this website and requests by you.

4.2 Refusal to provide us with certain personal data may prevent us from processing your request.

Failure to provide your personal data may justify our refusal to process your request.

The disclosure of sensitive data is never requested and is prohibited.


Any disclosure will be made, without going beyond the purpose for which your personal data were collected and subsequently processed.

In addition, your personal data may be disclosed to third parties for:

– comply with applicable laws,

– respond to judicial and government inquiries,

– be in accordance with valid legal procedures,

– protect the rights or property of the Power Clinic.

In the event there is a change in the corporate structure of the Power’s Clinic, including, without limitation, by merger, consolidation, sale, liquidation, or substantial transfer of assets, the Power’s Clinic may, at its sole discretion, transfer, sell or assign personal data collected through this website, including, without limitation, personally identifiable information and aggregate user information, to one or more affiliates or unaffiliates.

In any case your personal data will not be disclosed to third parties without being informed or without your consent, when this is required by law, except as provided herein.


We take security measures to protect your personal data against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access and against other unlawful forms of data processing as set forth in this Privacy Policy.

However, Clinica do Poder cannot guarantee that the security measures taken to protect this website and the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. It is advisable that your computer be equipped with software devices that will protect you when transmitting and receiving data (such as updated antivirus systems), and that your browser take appropriate measures to ensure security when transmitting data (such as firewall and anti-spam filters).


You have the right to obtain confirmation at any time from the Power Clinic that your data is being processed, even if it is not registered on the website, as well as the communication of that data in a perceptible manner.

You have the right to be informed by the Power’s Clinic about the source of your data, the purposes and means of processing your personal data, the logic behind electronic data processing, information about external entities and the names of the subjects and categories of entities to whom your personal data may be disclosed or who may access your personal data (for example, the names of external entities hired by the Power’s Clinic). You may also find the above information in this Privacy Policy.

You have the right to obtain at any time from the Power’s Clinic:

a) the updating, rectification or integration of your personal data;

b) the elimination, transformation into anonymous or blocking of your personal data, which is treated as a violation of the law, even when the storage of data is not necessary for the purposes for which it was collected and subsequently processed;

c) confirmation that the operations in a) and b) have been notified to whom the data have been communicated or disseminated, except when this becomes impossible or if it means exceeding the protection of the rights it invokes.

You have the right to object, in whole or in part:

a) on legitimate grounds, to the processing of your personal data, even if it relates to the purposes for which it was collected;

b) the processing of your personal data for advertising or direct marketing purposes or to sell products or conduct market research or commercial communications.

You may freely exercise your rights at any time, provided you do so in compliance with applicable laws and regulations, by sending your request to the Power Clinic at the following e-mail address:


If you would like to receive more information about our privacy practices, please contact us at:

Personal Data Protection Policy


Clínica do Poder – José Pereira da Silva, Lda. is responsible for the collection, processing and use of personal data in the context of its activity, as well as in the operations of issuing therapeutic and financial guidance documents inherent, above all, to the transfer of values related to the services provided by us.

Any type of data processing requires a free declaration of authorization of its terms and conditions by means of a signature. Authorization may be withdrawn at any time, with the immediate termination of the services.

Clínica do Poder attaches great importance to the protection of personal data and collects, processes and uses personal data exclusively in accordance with the following principles:

1. Collection of Personal Data
a. Contact details
We collect your contact information – full name, email address and phone number, in order to (1) list you as a Power Clinic patient, (2) communicate with you whenever there is a need to confirm, change or schedule appointments, to send notifications via iMED (database program, clinical management and billing) on holidays or to confirm/change/cancel appointments/treatments.
b. Data for issuing therapy
The user number is collected, with a view to issuing a possible therapeutic treatment, and updated by the RNU (National Register of Users), which also contains the full name and date of birth, also necessary for clinical practice.
c. Data for issuing receipted invoices
Data are required for issuing receipts and invoices – name for invoicing, tax number (NIF) and complete address (address, postal code and town).
d. Clinical data
As part of our activity, clinical and health data that health professionals consider essential to their clinical practice will be collected, they will be included in the digital and physical process.
e. Contact by Clínica do Poder
The contact by Clínica do Poder can be made by e-mail ( or or, by telephone contact, or by mail to the address provided.

2. Access, management and transfer of Personal Data
a. Access and management of personal data
The access and management of your personal data may be performed by any of the employees of the Clinic of the Power and always under the General Regulation for Data Protection, as well as its internal rules.
b. Transfer of personal data
No unauthorised transfer of personal data to national or international entities, institutions and organisations (among others) will take place.

3. Security
We take appropriate technical and organizational measures to protect your personal data stored in our systems from loss, destruction, unauthorized access, alteration or disclosure.

4. Right to information and to the correction, deletion or blocking of personal data
You have the right to receive, free of charge, information about data which has been stored concerning you and, where applicable, the right to correct, block or delete this data, in whole or in part. For this purpose and for any further questions you may have regarding data protection and the processing of your personal data, please contact us by e-mail at

5. Right to withdraw Consent
The Consents you have given for the collection, processing and use of data may be withdrawn by you at any time with future effect. To withdraw your consent, please contact us by email at

Note: This Personal Data Protection Policy may change with a view to adapting it to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

Online dispute resolution


In the event of a legal dispute, the consumer may use an Alternative Dispute Resolution Entity.

Alternative Dispute Resolution Entities, in accordance with law no. 144/2015, from September 8th:


Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Atuação em todo o território nacional, nas zonas não abrangidas por outro centro de arbitragem de competência regional
Contactos CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484

Centro de Informação, Medição e arbitragem de Conflitos de Consumo do Algarve
Área geográfica abrangida: Contratos celebrados no Distrito de Faro.
Contactos CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Área geográfica abrangida: Contratos celebrados nos municípios de Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Contactos Endereço postal:
Av. Fernão Magalhães, n.º 240, 1º – 3000-172 COIMBRA
Tel.: 239 821 690

Centro de Arbitragem de Conflitos de Consumo de Lisboa
Área geográfica de abrangência: Contratos celebrados na Área Metropolitana de Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
Contactos Endereço postal: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Tel: 218 807 030
E-mail: /

Centro de Informação de Consumo e Arbitragem do Porto
Área geográfica de abrangência: Contratos celebrados na Área Metropolitana do Porto, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
Contactos Endereço postal: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel.: 225 508 349

Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de consumo)
Área geográfica de abrangência: Contratos celebrados nos municípios de Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho, Vila Verde.
Contactos BRAGA:
Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé) 4700 – 030 BRAGA
Tel: 253 617 604
Av Rocha Paris, nº 103 (Edifício Vila Rosa) 4900 – 394 VIANA DO CASTELO
Tel: 258 809 335

Centro de Arbitragem de Conflitos de Consumo da Madeira
Área geográfica de abrangência Contratos celebrados na Região Autónoma da Madeira.
Contactos Endereço postal: Rua Direita nº. 27 – 1º andar – 9050-405 Funchal
Tel.: 291 215 070

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Tribunal Arbitral
Área geográfica de abrangência: Contratos celebrados nos municípios de Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.
Contactos Endereço postal: Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães
Tel.: 253 422 410

Mais informações em Portal do Consumidor

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Registo do estabelecimento na E.R.S Nº: E127536 | Licença de funcionamento Nº: 10203/2015 | NIPC: 513170332

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